TEACHING REQUIREMENTS OF A DIGITISED PUBLIC ADMINISTRATION

Abstract

The digitisation of public sector ICT is driven by a number of factors: Increased self-service via the Internet, the Internet of Things (IoT), real-time business intelligence and the advent of integrated information systems as the “ backbone” of organisational ICT. This is accentuated by the Covid-19 pandemic. The paper presents an implemented university level teaching programme that covers the topics of integrated information systems for the environment described above. The paper also deals with the research question of how to embed such a programme in a conventional, public sector-oriented university course programme. It details the didactic specificities and analyses the feedback from the roll out and the prior knowledge required from students and the changes in other elements of a public administration course programme necessitated by digitisation orientation. It finally summarises the experience made and illustrates the necessity for further research.